Skovrum
Legal

Terms of Service

Last updated: October 3, 2026

These terms govern use of Skovrum. If your organisation has signed a separate agreement with us, that agreement takes precedence where the two differ.

1. The agreement

Skovrum (“Skovrum”, “we”) is operated from the United States. By creating a workspace or using Skovrum on behalf of an organisation, you agree to these terms for that organisation (the “customer”) and confirm you are authorised to do so. People invited to a workspace use it under the customer’s agreement.

2. Accounts

  • Administrators invite trainers and decide what each person can see and do.
  • Keep your sign-in details confidential, and tell us promptly if you think someone else has used your account.
  • The customer is responsible for activity in its workspace and for removing access when someone leaves.

3. Your content

The customer owns the content its trainers add (“workspace content”). The customer lets us host, process and display it only to provide, secure and support the service, as described in our Privacy Policy.

The customer is responsible for having the right to record its content, including information about learners, for giving learners any notices the law requires, and for any consent needed before survey emails are sent to learners.

4. Acceptable use

Please don’t:

  • use Skovrum for anything unlawful, or to harass or discriminate against anyone;
  • record sensitive information (such as health details) about learners unless it is necessary and lawful;
  • upload malware, or try to get around security, limits or access controls;
  • test the security of Skovrum without our written permission;
  • copy, resell or reverse-engineer the service, or use it to build a competing product.

We may suspend access that puts the service, other customers or learners at risk. Where we can, we will tell you first.

5. AI summaries

Optional AI summaries are generated automatically and can be incomplete or wrong. Review them before relying on or sharing them. You are responsible for decisions you make about people.

6. The service

We work to keep Skovrum available and secure, and we improve it continuously, so features may change. We may need to pause the service for maintenance; we try to do this outside working hours. We do not promise that Skovrum will be uninterrupted or error-free.

7. Fees

Skovrum is currently provided free of charge. If we introduce fees, we will tell administrators in advance, and fees will apply only once your organisation agrees to them.

8. Ending the agreement

The customer can stop using Skovrum at any time. We may end or suspend an account for a serious or repeated breach of these terms. When a customer leaves, an administrator can download a full backup first, and we will delete or return the workspace content on request.

9. Confidentiality

We treat workspace content as confidential. Our staff access it only when needed to provide support you ask for, to keep the service secure, or when the law requires it.

10. Disclaimers

Except as stated in these terms, Skovrum is provided “as is”, without warranties of any kind, to the extent the law allows.

11. Limitation of liability

To the extent the law allows, neither party is liable for indirect or consequential losses, or for lost profits or revenue, and each party’s total liability under these terms is limited to the greater of the amounts the customer paid us in the 12 months before the claim and US$100. Nothing in these terms limits liability that cannot be limited by law.

12. Changes to these terms

We may update these terms. We will post the new version here and update the date at the top, and tell administrators about significant changes in advance. Continuing to use Skovrum after a change takes effect means accepting the new terms.

13. Governing law

These terms are governed by the laws of the State of Kentucky and the federal laws of the United States, without regard to conflict-of-law rules. The state and federal courts located in Kentucky have exclusive jurisdiction over any dispute.

14. Contact

Questions about these terms: [email protected].