Supervisor accounts for coaches and team leads
- A read-only role for ongoing support. Add a teammate as a Supervisor and they get read-only visibility into every class — rosters, sessions, observations, attendance, and comments — without being able to change anything. It's built for the people who coach agents after training and need to stay in the loop.
- Full report access. Supervisors can export the class report, per-learner reports, and the client roll-up for any class, so they can pull what they need for reviews and check-ins on their own.